The safety of our guests and team remains our top priority, and we will continue to observe the specific guidance set out for the hospitality industry.
Here, you will find an overview of the key operational initiatives that we have in place.
Keeping our guests and staff safe
Pre-booked reservations during key service periods to allow guests more space and time to enjoy meals.
Al-fresco menu (weather permitting), with dining in our gardens.
Pre-arrival health and hygiene information by email.
Enhanced cleaning regimes.
Hand sanitiser available and visible throughout the hotel.
Streamlined list of spa treatments.
Staff trained in creating a Covid-19 secure workplace.
We are offering rapid lateral flow coronavirus tests for our employees to take at home under the extension of the government scheme. We are asking our teams to test themselves for Covid-19, even if they do not have symptoms, twice a week. If positive, employees will notify us, and the NHS and then obtain a confirmatory PCR test.
Liaison with suppliers to ensure their policies and systems are meeting the required industry standards.