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We are planning to reopen on 17th May (subject to Government guidelines). Learn how we will be keeping our hotel clean and safe for you.  Read more


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Covid-19 FAQs

Q. Can I eat in the restaurant and what times will I be able to dine?
A. Our restaurant will be open. Bookings can be made by calling 01326 250541 or by sending an email to our reception team at

Q. Are you taking bookings for locals?

A. Yes, we will be welcoming non-residents. Bookings can be made by calling 01326 250541 or by sending an email to our reception team at

Q. Can we just come for a coffee or a beer?

A. Yes, non-residents and locals will be more than welcome to visit.

Q. Can I book spa treatments?

A. We are pleased to confirm that our treatment room will be open. Our therapists will be following government guidance coupled with industry best practice, and we are committed to offering the very best pamper experience to residents and locals, within those guidelines.

Q. How will you clean my accommodation before and after my stay?

A. A stringent new approach to cleaning has been implemented and will be regularly adapted in line with government guidelines.

Q. Do I need to wear a face covering inside the hotel?

A. In line with the latest government directives, face coverings should be worn in the public areas of the hotels. However, face coverings are not required when seated in the restaurants, bar or lounge areas, where we operate table service for food and drinks. Children up to the age of 11 are not required to wear face coverings. Further information will be provided by the hotel team upon arrival.

Q. Are you still taking dogs?

A. Yes, we are very much a pet-friendly hotel and will continue to deep clean our dog-friendly rooms as usual. Please contact us before booking your accommodation to check availability.